UEHP – SHAM Master Class on “New Generation of Risk Management”
Brussels – 20.11.2018
On 20 November, the European Union of Private Hospitals organised a Master Class on New Generation of Hospital Risk Management. The event was organised in close partnership with SHAM – Hospital Mutual Insurance Company – European leader in hospital risk.
In a context of multi-factor transition faced by European healthcare systems, a new set of complexities arises: new technology implementation, relationship with patients, social networks, regulation according to national laws and European directives.
Those factors are changing equilibrium with potential underlying risks going beyond current resilience. Risk Management offers levers to secure and optimize operations, with the need for an innovative approach to adapt to emerging and evolving risk profiles.
In this context, UEHP and SHAM teamed up to organise an interactive working session on innovation in hospital risk management in Brussels, at the hearth of the EU. During this one day session, participants could benefit from a selective panel of experts and counterparts to foster active contribution, interactivity, mutual thinking and share lessons learnt from various experience and concrete actions from all over Europe.
The Master Class offered a platform to discuss on the latest trends on Risk management, as well as to network with top European Executives and Risk Managers and discuss about experiences, problems and best practices.
We had an intensive full day working session with participants coming from 8 different European countries and experts sharing their knowledge on how Risk Management is evolving. The Master Class was structured around three main sessions, each tackling significant aspects of Risk Management:
1) RM in a mutating environment (decentralised vs centralised healthcare, legal framework and impact on providers, economic risk and sustainability);
2) Healthcare data (benefits of data analytics, AI, data mining, workforce training);
3) Ecosystems and best practices (use of benchmark and multi-contributors, claim management).
Both UEHP and SHAM teams wish to deeply thank all participants and speakers for their valuable contributions. We will build on the outcomes of this important initiative and keep sharing knowledge and possible solutions to mitigate risks and keep ensuring the best quality and safety of treatments to all patients.